In the digital world, intention creates sustainable business growth momentum
Is lack of a clear statement of intent slowing your business growth momentum? As companies of all sizes across all industries seek to successfully compete as digital enterprises, there is solid evidence of what separates success from failure. It turns out that the early leaders in the age of digital disruption share one thing in common…
In the digital world, catching the next wave is a strategic necessity
Why is it so hard for well-established companies to catch the next wave? In earlier blogs, I have suggested that well-established companies could no longer sustain competitive advantage through using their size and market reach as barriers to entry. The unprecedented assault of multiple waves of digital disruption have enabled companies of any size to penetrate some portion of well-established companies’ value chains. Simply put…
In the digital world, fully engaged employees are a competitive imperative
Is your employee value proposition as compelling as your customer value proposition? Most companies can tell you the approximate lifetime value of their core customers. They have long utilized the Net Promoter Score (NPS) and other customer experience/satisfaction measurement tools to track how well they are delivering their customer value proposition.
In the digital world, the status quo no longer exists
How good is your organization at finding “a path to yes” rather than “a path to no?” Disruptive change not only increases stress, uncertainty, and risk but it also enables individuals to retreat to what they know rather than explore what they don’t know.
In the digital world, learn-it-all beats know-it-all
Are you learning faster than your competition? Several years ago, the leaders of the Gates Foundation embarked on a journey to improve their culture. Their goal was “to improve their learning culture, in which people have the humility to know what they don’t know and the curiosity to rethink the way they’ve always done things.”
In the digital world, complexity is the enemy of agility and execution
As companies race to adopt new cloud computing technologies and systems to effectively compete as digital enterprises, they quickly discover that with new systems, applications and processes comes monumental new complexity.
In the digital world, success requires new skills sets and capabilities
Companies are reminded on a daily basis of the necessity to adopt and deploy new digital technologies in order to maintain or enhance their competitive viability. Of less focus is the necessity to identify and develop the “next generation of skills and capabilities” needed to successfully leverage those new technologies.
In the digital world, you need to go on a time diet
Have you lost control over how you spend your time? Talk to anyone working today whether in a startup or a well-established Fortune 500 company, and they will tell you the same thing – “I’m working so hard but there aren’t enough hours in the day for me to do my job.”
In the digital world, we can still learn a lot from Leonardo Da Vinci
Is your competition learning faster than you are? The main theme of Walter Isaacson’s biography of Leonardo DaVinci is “the ability to make connections across disciplines – arts and sciences, humanities and technology – is a key to innovation, imagination and genius.”
In the digital world, ROX trumps ROI
Is your customer journey an enjoyable experience? According to a recent Epsilon study, 80% of consumers are more likely to do business with a company that offers them personalized experiences and 90% find personalization very appealing.